https://jobs.co.uk/job/customer-complaints-advisor-adecco--de5a165d-e2a8-40ce-9cf1-f8cb855d3dfa RSS feed for Customer Complaints Advisor at Adecco. en-gb Wed, 05 Aug 2026 00:17:44 GMT https://jobs.co.uk/job/customer-complaints-advisor-adecco--de5a165d-e2a8-40ce-9cf1-f8cb855d3dfa https://jobs.co.uk/job/customer-complaints-advisor-adecco--de5a165d-e2a8-40ce-9cf1-f8cb855d3dfa Mon, 03 Aug 2026 23:00:00 GMT Location: Sutton Coldfield | Salary: £16000 - £24000/annum | Type: Permanent | Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team! Position: Customer Care Complaints Handler Contract Type: Permanent Annual Salary: -16,00024,000 Working Pattern: Part Time (Wednesday-Friday) In Office Role Overview: As the Customer Care Complaints Handler, you will be a cornerstone of the organisation''s customer service operation. You will oversee the Customer Outcome Team''s daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance. Key Responsibilities: Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs. Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media. Operational Support: Implement and improve departmental processes based on analysis and forecasting. Tr... Permanent