https://jobs.co.uk/job/customer-complaints-advisor-adecco--8bb234a3-7068-45a6-ae7a-9233ca1161f0 RSS feed for Customer Complaints Advisor at Adecco. en-gb Tue, 26 May 2026 21:27:19 GMT https://jobs.co.uk/job/customer-complaints-advisor-adecco--8bb234a3-7068-45a6-ae7a-9233ca1161f0 https://jobs.co.uk/job/customer-complaints-advisor-adecco--8bb234a3-7068-45a6-ae7a-9233ca1161f0 Tue, 12 May 2026 11:52:16 GMT Location: Warwick | Salary: 30308.00-30308.00 Annual | Type: Permanent | Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team!Position: Customer Care HandlerContract Type: PermanentAnnual Salary: £30,300Working Pattern: Full TimeRole Overview:As the Customer Care Handler, you will be a cornerstone of the organisation''s customer service operation. You will oversee the Customer Outcome Team''s daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance.Key Responsibilities:Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs.Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media.Operational Support: Implement and improve departmental processes based on analysis and forecasting.Training and Development: Identify staff training needs, develop training materials, and conduct refresher tr... Permanent