https://jobs.co.uk/job/customer-complaints-advisor-adecco--12ac2558-e181-4950-b3f9-67d5bf908c39 RSS feed for Customer Complaints Advisor at Adecco. en-gb Wed, 10 Jun 2026 16:41:05 GMT https://jobs.co.uk/job/customer-complaints-advisor-adecco--12ac2558-e181-4950-b3f9-67d5bf908c39 https://jobs.co.uk/job/customer-complaints-advisor-adecco--12ac2558-e181-4950-b3f9-67d5bf908c39 Wed, 03 Jun 2026 11:53:51 GMT Location: Warwickshire | Salary: 30000.00-30000.00 Annual | Type: Permanent | Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team!Position: Customer Care Complaints HandlerContract Type: PermanentAnnual Salary: 30,308Working Pattern: Full Time Role Overview:As the Customer Care Complaints Handler, you will be a cornerstone of the organisation''s customer service operation. You will oversee the Customer Outcome Team''s daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance.Key Responsibilities:Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs.Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media.Operational Support: Implement and improve departmental processes based on analysis and forecasting.Training and Development: Identify staff training needs, develop training materials, an... Permanent