https://jobs.co.uk/job/customer-complaints-advisor-adecco--11fbc02a-4064-425a-abc2-ba9770d32fd3 RSS feed for Customer Complaints Advisor at Adecco. en-gb Wed, 05 Aug 2026 17:23:00 GMT https://jobs.co.uk/job/customer-complaints-advisor-adecco--11fbc02a-4064-425a-abc2-ba9770d32fd3 https://jobs.co.uk/job/customer-complaints-advisor-adecco--11fbc02a-4064-425a-abc2-ba9770d32fd3 Wed, 05 Aug 2026 11:51:28 GMT Location: Sutton Coldfield | Salary: 16000.00-16000.00 Annual | Type: Permanent | Are you a passionate complaints handler with a knack for delivering exceptional customer service? Do you thrive in fast-paced environments and have a keen eye for detail? If so, we want to hear from you! Our client is seeking a dynamic Customer Care Handler to join their team!Position: Customer Care Complaints HandlerContract Type: PermanentAnnual Salary: 16,000- 24,000Working Pattern: Part Time (Wednesday-Friday)In Office Role Overview:As the Customer Care Complaints Handler, you will be a cornerstone of the organisation''s customer service operation. You will oversee the Customer Outcome Team''s daily administration, focusing on two pivotal areas: complaint handling and supporting regulatory requirements. Your analytical skills will play a crucial role in ensuring customer satisfaction and compliance.Key Responsibilities:Complaint Handling: Assess, evaluate, and investigate all complaints in line with departmental KPIs.Root Cause Analysis: Identify and analyse complaints from various sources, including Trust Pilot and social media.Operational Support: Implement and improve departmental processes based on analysis and forecasting.Training and Development: Identify staff training n... Permanent