Customer Communications Manager

Join Our Team as a Customer Communications Manager!Are you a creative communicator with a passion for engaging customers and driving action? Do you thrive in dynamic environments, crafting messages that resonate? If so, we want to hear from you! Our client is seeking a talented Communications Specialist to bring their vision to life through effective communication strategies and campaigns.Pay rate: 250.00 per day UmbrellaDuration: 6 months temporaryLocation: LeicesterWorking Pattern: Hybrid (1 day per week but flexible) Mon - Fri 9am to 5pmStart Date: ASAP Key Responsibilities:As a Communications Specialist, you will:Plan and Prioritize: Develop and manage communication roadmaps and campaigns that align with our business objectives.Craft Compelling Copy: Write clear, engaging content for customer communications that captures attention and drives action.Enhance Customer Journeys: Identify opportunities to improve customer experiences through targeted communications.Execute Multi-channel Campaigns: Create and manage campaigns from inception to completion, including planning, building, testing, delivering, and analysing performance.Collaborate with Stakeholders: Work alongside business stakeholders to interpret requirements and develop customer-centric communication solutions.Technical Development: Develop technical specifications to support effective communication builds.Adhere to Governance: Ensure compliance with marketing governance, KPIs, and accountability frameworks, ..... full job details .....