https://jobs.co.uk/job/customer-collections-agent-brellis-recruitment--9f759ca7-5a4b-4180-ad91-b224a05e582c RSS feed for Customer Collections Agent at Brellis Recruitment. en-gb Wed, 17 Jun 2026 20:54:24 GMT https://jobs.co.uk/job/customer-collections-agent-brellis-recruitment--9f759ca7-5a4b-4180-ad91-b224a05e582c https://jobs.co.uk/job/customer-collections-agent-brellis-recruitment--9f759ca7-5a4b-4180-ad91-b224a05e582c Tue, 16 Jun 2026 23:00:00 GMT Location: Whitnash | Salary: £25000 - £28000/annum | Type: Permanent | Customer Collections Agent Leamington Spa – Hybrid (after training) £25,000 – £28,000 + Benefits Are you experienced in early-stage collections, or do you come from an outbound customer service or contact centre background and feel confident handling conversations about overdue accounts? This role sits within an early-stage collections team, managing customer accounts that have gone overdue. You will take ownership of accounts, engage customers to understand their circumstances, and work to recover outstanding balances through payment negotiation, structured repayment plans, or appropriate next steps in line with policy and regulation. This is a results-driven role requiring resilience, professionalism, and the ability to balance firm debt recovery with fair customer treatment. Benefits of Collection Agent: 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Staff discounts and development opportunities Responsibilities of a Collection Agent: Manage and contact customers with overdue accounts Conduct financial conversations to assess affordability and agree next steps Negotiate full payments, settlements, or struct... Permanent