https://jobs.co.uk/job/customer-collections-advisor-metropolitan-thames-valley--e45786dc-709b-4848-b5ed-e9ae3af1bf09 RSS feed for Customer Collections Advisor at Metropolitan Thames Valley. en-gb Tue, 13 Oct 2026 16:38:52 GMT https://jobs.co.uk/job/customer-collections-advisor-metropolitan-thames-valley--e45786dc-709b-4848-b5ed-e9ae3af1bf09 https://jobs.co.uk/job/customer-collections-advisor-metropolitan-thames-valley--e45786dc-709b-4848-b5ed-e9ae3af1bf09 Tue, 13 Oct 2026 11:52:10 GMT Location: Beeston | Salary: 29025.00-29025.00 Annual | Type: Temporary | Customer Collections Advisor known inhouse as a "Customer Accounts Advisor (The Hub)"Location: Beeston, Nottingham, NG9 1LA - Free on-site parking subject to availability?.Salary Banding: £29,025 - £30,553 (Dependent upon experience)Contract Type: 12 Month Fixed Term Contract Are you passionate about providing an exceptional customer experience and looking for a new role in collections. Do you enjoy speaking with customers and solving their problems with empathy and understanding? If this sounds like you then we want to hear from you, as here at MTVH we are looking for Customer Accounts Advisors due to internal promotion, based within our Income Collections Team to join our established Customer Service Department.This roleWe are looking for dynamic and passionate individuals who are empowered to deliver a great customer experience. The role will involve taking ownership of rent and income-based queries received from our customers via inbound calls, with an element of making outbound calls to our existing customers.This is a challenging and rewarding role where you will be required to negotiate with customers, to ensure that the correct outcome is reached for both the customer and t... Temporary