Customer Co-ordinator

Customer Co-ordinatorTemporary Fixed Term Contract Nottingham, NG725 hours per week, Monday to FridayAbout the RoleIf you thrive in a fast-paced environment, enjoy building strong customer relationships, love organising multiple priorities, and take pride in delivering exceptional customer service, we''d love to hear from you.We are seeking a proactive, organised and detail-oriented Customer Co-ordinator to join our growing team. This is an excellent opportunity to play a key role in supporting our customers and ensuring the smooth delivery of services. You will be at the heart of our operations, acting as the link between customers, clinicians and internal teams.You will coordinate service delivery, manage customer enquiries, organise clinics, and help ensure every interaction is professional, efficient and customer-focused. If you enjoy problem-solving, building lasting relationships and making a meaningful contribution within a supportive environment, we''d love to hear from you.Key Responsibilities• Act as the first point of contact for customers, providing professional, friendly and timely support via telephone, email and Microsoft Teams.• Manage the Customer Management inbox and respond promptly to customer enquiries.• Coordinate occupational health services, including scheduling appointments, organising clinics and supporting service delivery.• Maintain accurate customer records using Salesforce CRM and ensure information is kept up to date.• Prepare customer ..... full job details .....