https://jobs.co.uk/job/customer-claims-advisor-aspire-recruitment--cb39ad65-ae6a-4aad-8e8d-a954482b3134 RSS feed for Customer Claims Advisor at Aspire Recruitment. en-gb Mon, 25 May 2026 09:18:46 GMT https://jobs.co.uk/job/customer-claims-advisor-aspire-recruitment--cb39ad65-ae6a-4aad-8e8d-a954482b3134 https://jobs.co.uk/job/customer-claims-advisor-aspire-recruitment--cb39ad65-ae6a-4aad-8e8d-a954482b3134 Fri, 22 May 2026 11:52:18 GMT Location: Merseyside | Salary: 25000.00-25000.00 Annual | Type: Permanent | Job Title: Customer Claims Advisor Salary: £25,000 per annum (Full time, Permanent, 35 hours) Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work shift patterns and the occasional Sat (once per month) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced insurance firm in Liverpool City Centre. You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA''s and KPI''s Liaise with multiple internal departments to ensure claim progression Ability to be profic... Permanent