Customer Care Technician

I am working with a New Homes Developer who have residential developments within Norfolk. They are looking for a Customer Care Technician to join their team ideally with 3+ years residential maintenance experience.

The ideal candidate will have comprehensive knowledge of construction and ability to problem-solve with defects, likely to come from a background in the trades e.g. Painting, Decorating, Carpentry and Joinery.

Day to day duties:

• Resolve defects in a speedy manner
• Complete all required paperwork (time sheets) for submission to the Divisional offices
• Carry out inspections of reported defects as and when required
• Report any repetitive defects on active and non-active sites to the Customer Care Manager

If you would like to apply for this role, please do so below or for more information please contact Max Davies at the Fawkes & Reece London office.