Customer Care Representative

Join a Leading Fortune 500 Company on the Rise! Amphenol Advanced Sensors is a successful and rapidly growing Fortune 500 company, offering an excellent opportunity for a Customer Care Representative to join the team.

Location: Taunton, TA2 8QY

Salary: Competitive

Job Type: Full-time, Permanent

About Us:

Amphenol Advanced Sensors is a pioneering leader in advanced sensing technologies and innovative embedded measurement solutions tailored for regulatory and industry-driven applications. Our focus is on creating value by delivering crucial information for real-time decision-making.

We provide domain expertise, swift customisation, world-class manufacturing capabilities, and foster enduring customer relationships, all aimed at delivering the utmost value in terms of cost of ownership for our customers. Don’t miss out on this opportunity to join a successful, growing Fortune 500 Company!

Customer Care Representative – The Role:                       

As a Customer Care Representative, you will be the first point of contact for our customers, ensuring smooth and efficient handling of orders and inquiries.

To work closely within the Customer Care Team and with Sales Account Managers, in order to provide a full range of customer service and administrative support, together with working closely with both internal and external customers.

Customer Care Representative – Key Responsibilities:

- Managing the customer order process: booking, PO verification, and order handling

- Providing pricing and delivery information using established tools and processes

- Supporting Sales Account Managers with exhibitions and customer interactions

- Handling telephone and email inquiries from internal and external customers

- Maintaining electronic and manual filing systems

- Managing incoming and outgoing mail for the site

- Assisting with new account and credit term applications

Customer Care Representative – You:

- Minimum 2 years experience in a sales/customer service office environment

- 5 GCSEs (A–C) and NVQ in Customer Service is desirable

- Confident user of Microsoft Office Suite

- Able to build strong connections with customers and internal teams

- Organised and detail-oriented with excellent communication skills

Customer Care Representative – Benefits:

- 26 days annual holiday + Public Holidays

- Defined Contribution Pension

- Group Life Assurance

- Group Income Protection

- Free car parking

To submit your CV for this exciting Customer Care Representative opportunity, please press ‘Apply’ now with a comprehensive cover letter telling us why this role is for you.