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Permanent

Customer Care Operative - New Build Housing

Ipswich
money-bag £35000 - £38500/annum Plus package
Posted 6 days ago

Our client is a well respected House Builder with a reputation for delivering homes across Suffolk. As a region, they build circa 550 units per annum.

Owing to a vast increase in units delivered and continued & exciting growth plans they are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.

You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.

The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.

This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.

The role:

  • Meet with customers in their homes and carry out works to a high-quality and timely manner.
  • Working along-side contractors as necessary to ensure all works are carried out as necessary.
  • Keeping the company updated regarding works that are finished.
  • Travel across the region covered as necessary.
  • Adhering to Health & Safety policies at all times.


Skills Required:

  • Preferable Joinery background but other trades to be considered.
  • You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
  • Experience with the following Multi Trades works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floorboards etc.


On offer:

  • Basic salary up to £38,500
  • Fully expensed vehicle
  • Tools provided
  • Company uniform
  • 25 days annual leave
  • Bonus
  • Pension
  • Healthcare

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