Customer Care Office Manager

Job Title: Customer Care Office Manager Location: Peterborough Looking for a career where your ambition meets real opportunity? Join this housebuilder as Customer Care Office Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Join them? We re one of the UK s largest and most established housebuilders FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. They don t just build homes we build careers. When you join us as Customer Care Office Manager, you ll benefit from: Competitive salaryCar AllowanceCommission5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfactionLife Cover and Contributory PensionHealthcareBonusEmployee Benefits Platform giving you access to high-street discounts, wellbeing support, and moreCommitted to diversity, inclusion, and empowering your development What is the role? As a Customer Care Office Manager, you ll lead the Customer Care team to deliver an exceptional customer experience, ensuring high service standards, strong performance, and effective resolution of customer issues. Working closely with the Customer Care Operations Manager and key stakeholders, you ll help drive operational excellence and continuous improvement across the customer journey. What will you do as a Customer Care Office Manager? Lead, develop and motivate the Customer Care team, setting clear expectations, ..... full job details .....