https://jobs.co.uk/job/customer-care-manager-construction-amp-property-recruitment--3f1086c8-3ce9-4bcf-8c9e-c8c6339fa1a3 RSS feed for Customer Care Manager at Construction & Property Recruitment. en-gb Sun, 24 May 2026 22:11:23 GMT https://jobs.co.uk/job/customer-care-manager-construction-amp-property-recruitment--3f1086c8-3ce9-4bcf-8c9e-c8c6339fa1a3 https://jobs.co.uk/job/customer-care-manager-construction-amp-property-recruitment--3f1086c8-3ce9-4bcf-8c9e-c8c6339fa1a3 Thu, 21 May 2026 23:00:00 GMT Location: Rosyth | Salary: £48000 - £55000/annum | Type: Permanent | Our client are an award-winning 5-star housebuilder with a reputation for quality and community-focused developments. Unlike corporate volume builders, they pride themselves on a personal touch and a close-knit team culture. As they continue to deliver high-quality homes across the East of Scotland and Fife, they are looking for a dedicated Customer Care Manager to champion their purchasers'' journey from moving-in day and beyond. The Role As the Customer Care Manager, you will lead the post-handover customer experience across all live and completed developments in Edinburgh, the Lothians, and Fife. You will bridge the gap between our site teams, sub-contractors, and homeowners to ensure defects are resolved quickly, professionally, and to the highest standards. This will involve working with both private buyers and the client on the affordable developments. Key Responsibilities Resolve Defects: Assess, log, and manage the resolution of reported defects during the warranty period. Contractor Liaison: Manage sub-contractor performance to ensure maintenance SLAs are strictly met. Site Inspections: Visit occupied homes and live developments across Fife and the East of Sc... Permanent