https://jobs.co.uk/job/customer-care-coordinator-wheatstone-solutions--4d29e74e-57d6-4afb-9a70-8ab05db0d659 RSS feed for Customer Care Coordinator at Wheatstone Solutions. en-gb Thu, 16 Jul 2026 17:58:44 GMT https://jobs.co.uk/job/customer-care-coordinator-wheatstone-solutions--4d29e74e-57d6-4afb-9a70-8ab05db0d659 https://jobs.co.uk/job/customer-care-coordinator-wheatstone-solutions--4d29e74e-57d6-4afb-9a70-8ab05db0d659 Wed, 15 Jul 2026 23:00:00 GMT Location: Derby | Salary: £26000 - £29000/annum | Type: Permanent | Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appo... Permanent