https://jobs.co.uk/job/customer-care-coordinator-tsr-recruitment-limited--03df9df6-4f92-4d2a-a5da-db64ad9acd6f RSS feed for Customer Care Coordinator at TSR Recruitment Limited. en-gb Sat, 25 Apr 2026 20:24:29 GMT https://jobs.co.uk/job/customer-care-coordinator-tsr-recruitment-limited--03df9df6-4f92-4d2a-a5da-db64ad9acd6f https://jobs.co.uk/job/customer-care-coordinator-tsr-recruitment-limited--03df9df6-4f92-4d2a-a5da-db64ad9acd6f Thu, 16 Apr 2026 23:00:00 GMT Location: Braunstone | Salary: £29000/annum | Type: Permanent | Customer Care Coordinator     Permanent (Immediate start)   Leicester     New build housing     £29,000 + Bonus     TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Leicester. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of the UK largest   Previous working experience in a Customer Care role with a housing developer is preferred, but experience in scheduling maintenance or planned work coordination is will also be suitable.   The Role:   Answer calls and e-mails from customers regarding their property repairs Being empathetically, professional and positive, ensuring their queries are answered and resolved within the agreed timescales Maintain regular communications/updates with the customers Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC All defect repairs to be logged accurately Maintain accurate and concise records of all repairs, solutions and notes/comments General administration duties Comply with our GDPR policy... Permanent