https://jobs.co.uk/job/customer-care-coordinator-sf-partners--a07e4b99-8e9c-4b3a-a6be-df4c26d1275a RSS feed for Customer Care Coordinator at SF Partners. en-gb Mon, 07 Sep 2026 20:33:38 GMT https://jobs.co.uk/job/customer-care-coordinator-sf-partners--a07e4b99-8e9c-4b3a-a6be-df4c26d1275a https://jobs.co.uk/job/customer-care-coordinator-sf-partners--a07e4b99-8e9c-4b3a-a6be-df4c26d1275a Mon, 07 Sep 2026 11:51:32 GMT Location: Solihull | Salary: 10000-500000 Annual | Type: Permanent | SF Partners are supporting an organisation in Solihull that are looking to recruit a Customer Care Administrator on a contract basis for 12 months. Salary: £24,000-£28,000 Working pattern: full time site based Responsibilities will include: - Ensure all reported defects are recorded, actioned and closed out efficiently. - Accountable for defects received until the job is closed. - Complete all updates provided by site teams and Customer Care operatives and action as required. - Plan and coordinate works with the operational team. - Accountable for the daily movement of Customer Care operatives. - Maintain effective communication with customers to assist in the completion of works. - Follow up works effectively to ensure closure. - Communicate with the Technical team to close out drainage remedial works. - Update Contract Managers weekly to ensure follow-up on live defects. - Support Contract Managers with regular updates on outstanding works on live sites. - Provide regular feedback and communication on ongoing jobs to relevant persons. - Ensure good working relationships are created and maintained. - Provide effective communication and support to internal and external stakehold... Permanent