https://jobs.co.uk/job/customer-care-coordinator-reed--f1c608d3-b049-49e5-82f8-68fdcb13da1d RSS feed for Customer Care Coordinator at Reed. en-gb Mon, 29 Jun 2026 01:51:43 GMT https://jobs.co.uk/job/customer-care-coordinator-reed--f1c608d3-b049-49e5-82f8-68fdcb13da1d https://jobs.co.uk/job/customer-care-coordinator-reed--f1c608d3-b049-49e5-82f8-68fdcb13da1d Sat, 27 Jun 2026 11:52:04 GMT Location: Exeter | Salary: 26400.00-26400.00 Annual | Type: Temporary | Customer Care CoordinatorLocation: ExeterJob Type: Full-timeSalary: £26.400Temporary with the chance to go PermanentReed is thrilled to announce an opening for a Customer Care Coordinator to join our client''s dynamic team. This pivotal role, reporting to the Customer Care Manager, involves direct communication with customers, site managers, maintenance operatives, and contractors. The successful candidate will play a crucial role in enhancing our customer service by efficiently coordinating the resolution of customer issues.Day-to-day of the role:Provide effective support to homeowners, ensuring all communications regarding defects are handled professionally and in line with our Customer Care Policies and Procedures.Work collaboratively with various departments (Construction, Sales, Surveying, and Technical) to optimise communication and achieve the company''s KPIs.Respond to incoming communications from homeowners following company guidelines.Issue works orders to maintenance operatives and subcontractors, monitoring progress through to completion.Ensure compliance with the Group''s Health, Safety and Environment (HSandE) Policy and maintain high standards throughout the team.Per... Temporary