Customer Care Coordinator (Part-Time)

Customer Care Coordinator (Part-Time)Blue Arrow is currently recruiting for a Customer Care Coordinator to join a busy manufacturing business based in High Wycombe, Buckinghamshire.This is a fantastic opportunity for someone with previous customer service and administration experience, ideally gained within a manufacturing environment, who is confident using MRP systems and enjoys working across multiple departments.The RoleThis is a varied position where you''ll be supporting customer service, order processing and production planning activities, helping to ensure the smooth flow of information between customers, production and logistics teams.Key responsibilities include:Processing customer orders and production works ordersSupporting production planning and scheduling activitiesProviding excellent customer service via phone and emailManaging customer enquiries and order updatesRaising invoices, credit notes and other sales documentationLiaising with customers regarding deliveries and collectionsMaintaining accurate records and updating internal systemsSetting up new customer and product information within the MRP systemAssisting with new product introductions (NPI)Updating KPI and performance reportsGeneral administration and office support dutiesAbout YouTo be successful in this role, you''ll have:Previous customer service and administration experienceExperience working within a manufacturing or factory environmentKnowledge and experience of MRP systemsExcellent attention ..... full job details .....