https://jobs.co.uk/job/customer-care-coordinator-outline-recruitment--08fe35d5-6758-44f0-bd37-12ef58dd04fb RSS feed for Customer Care Coordinator at Outline Recruitment. en-gb Sat, 24 Oct 2026 08:15:05 GMT https://jobs.co.uk/job/customer-care-coordinator-outline-recruitment--08fe35d5-6758-44f0-bd37-12ef58dd04fb https://jobs.co.uk/job/customer-care-coordinator-outline-recruitment--08fe35d5-6758-44f0-bd37-12ef58dd04fb Fri, 02 Oct 2026 11:53:58 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Permanent | Customer Care Co-ordinator (12month Fixed term contract) £25-28k basic salary + benefits Solihull office based - Monday to Friday, 8:00am - 4:00pm We are looking for a professional, confident and approachable individual to join our clients busy Customer Care team as a Customer Care Co-Ordinator. Your role will be to provide effective communication and support to internal and external persons, to enable efficient and productive service between offices/ clients/ sites/ subcontractors, hold accountability of defects received until job closed and ensure all reported defects are received, actioned and closed out efficiently. This is an exciting opportunity for someone with excellent customer service skills that enjoys a fast-paced environment and wishing to develop themselves professionally. You would be a key asset to the Customer Care team. Key Responsibilities: Ensure each defect received is recorded, actioned, and closed out efficiently. Plan and co-ordinate work with operational team. Effective communication with residents to assist the completion of works. Effective follow up of works to ensure closure. Communication with technical team to close out drainage remedials. Monthly ... Permanent