https://jobs.co.uk/job/customer-care-coordinator-hays--f148fc72-f267-4efa-98f7-f3d6fd1e9a6a RSS feed for Customer Care Coordinator at HAYS. en-gb Sun, 24 May 2026 01:24:41 GMT https://jobs.co.uk/job/customer-care-coordinator-hays--f148fc72-f267-4efa-98f7-f3d6fd1e9a6a https://jobs.co.uk/job/customer-care-coordinator-hays--f148fc72-f267-4efa-98f7-f3d6fd1e9a6a Tue, 19 May 2026 11:52:32 GMT Location: Bristol | Salary: 31000.00-31000.00 Annual | Type: Permanent | Customer Care Coordinator Your new company Clifton based business need a Customer Care Coordinator to join on a permanent basis.Your new role Managing customer queries received by phone or email and responding promptly in line with service level agreements.Allocating work to subcontractors and following up to ensure timely completionMonitoring outstanding remedial tasks and driving completion within a 28-day period wherever possibleProviding empathetic, professional support to customers throughout their journeyBuilding strong working relationships with internal teams and external partnersMaintaining accurate records and ensuring systems are updated at all timesSupporting the achievement of customer service KPIsAdhering to all health and safety requirementsWhat you''ll need to succeed Experience within the residential housing, construction or similar sector.Experience with public facing roles preferred.Facilities, contractor, or property coordination experience preferred.Strong written and spoken English skills.What you''ll get in return Competitive salary with annual bonusSalary sacrifice car schemeUp to 33 days annual leave plus bank holidays, rising with length of serviceTwo pai... Permanent