https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--55a440cd-76f6-41d3-b0c7-d8f53b0272c9 RSS feed for Customer Care Coordinator at Fawkes & Reece London. en-gb Wed, 16 Sep 2026 01:40:16 GMT https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--55a440cd-76f6-41d3-b0c7-d8f53b0272c9 https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--55a440cd-76f6-41d3-b0c7-d8f53b0272c9 Sun, 13 Sep 2026 23:00:00 GMT Location: Alderley Edge | Salary: £30000 - £32000/annum company benefits | Type: Permanent | Customer Care Coordinator - Alderley Edge We are currently recruiting for a Customer Services Coordinator to join a busy residential construction business, supporting the delivery of an excellent aftercare service to homeowners across developments throughout the North West. This is a varied and hands-on role, ideal for someone who is highly organised, customer-focused and confident coordinating multiple tasks and stakeholders. You will be responsible for managing homeowner queries, arranging aftercare and maintenance works, tracking defects and supporting the wider construction team to ensure issues are dealt with efficiently and professionally. Reporting to the Customer Care Manager you will support them with administrative duties for the Customer Care team. Duties and responsibilities include: Act as a key point of contact for homeowners, handling telephone and email enquiries professionally and efficiently Record, track and coordinate customer defects and aftercare requirements through to completion Arrange and diary homeowner appointments, including post-completion inspections and follow-up visits Liaise closely with site teams, maintenance operatives and subc... Permanent