https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--4622e29f-58e9-4db2-b647-39a01e6a1553 RSS feed for Customer Care coordinator at Fawkes & Reece London. en-gb Thu, 02 Jul 2026 02:56:33 GMT https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--4622e29f-58e9-4db2-b647-39a01e6a1553 https://jobs.co.uk/job/customer-care-coordinator-fawkes-amp-reece-london--4622e29f-58e9-4db2-b647-39a01e6a1553 Tue, 30 Jun 2026 23:00:00 GMT Location: Manchester | Salary: £30000 - £36000/annum | Type: Permanent | Customer Care Coordinator Location: Manchester Salary: Competitive + Benefits Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy building strong relationships with customers? We are recruiting on behalf of a prestigious 5-star housebuilder for an experienced Customer Care Coordinator to join their busy and successful Customer Care team based in Manchester. The Role As a Customer Care Coordinator, you will be the first point of contact for homeowners, ensuring any issues are handled professionally and efficiently throughout the customer journey. Working closely with site teams, subcontractors, and internal departments, you will coordinate and manage customer enquiries, defects, and warranty issues to deliver an outstanding customer experience. Key Responsibilities Managing customer enquiries via telephone and email. Logging and coordinating remedial works using internal systems. Liaising with site teams, contractors, and suppliers to ensure timely resolutions. Monitoring and updating customers throughout the process. Maintaining accurate records and ensuring service levels are achieved. Support... Permanent