PART TIME - CUSTOMER CARE COORDINATOR Are you a customer-focused professional with a passion for quality and professionalism? If you thrive in a fast-paced environment and love delivering top-notch service, this could be the perfect role for you! I m looking for a dedicated Customer Care Coordinator to join our hardworking team. In this role, you ll be the first point of contact for our homeowners, ensuring their properties remain in pristine condition throughout the two-year warranty period. You ll play a vital role in handling remedial works, resolving queries and complaints, and delivering an exceptionally responsive repair service. By liaising with contractors, suppliers, and colleagues, you ll make sure our customers receive the best possible care. With homes built to the highest standard, we need someone who can match that level of excellence with their customer service. While construction or building experience would be a plus, what really matters is your commitment to quality and professionalism. What You ll Be Responsible For: Leading the customer journey from the moment the property is handed over from construction. Ensuring all operational and manual documents are collated and ready for buyers. Identifying and addressing any snags or defects before handovers. Conducting handovers and guiding clients through the key features of their new home. Maintaining clear and prompt communication with residents, contractors, and our construction team regarding ..... full job details .....