https://jobs.co.uk/job/customer-care-coordinator-complaints-handling-adecco--ddc4536e-5f49-4928-97b9-0968b65353a1 RSS feed for Customer Care Coordinator (Complaints Handling) at Adecco. en-gb Sat, 24 Oct 2026 20:35:37 GMT https://jobs.co.uk/job/customer-care-coordinator-complaints-handling-adecco--ddc4536e-5f49-4928-97b9-0968b65353a1 https://jobs.co.uk/job/customer-care-coordinator-complaints-handling-adecco--ddc4536e-5f49-4928-97b9-0968b65353a1 Thu, 22 Oct 2026 23:00:00 GMT Location: Warwickshire | Salary: £27810 - £30308/annum | Type: Permanent | Customer Care Manager / Assistant Customer Care Manager (Complaints Handling) Location: Warwick (CV34) Contract: Fixed Term (6-9 months) or Permanent Working Pattern: Full-time, Hybrid (4 office / 1 WFH) Salary: Customer Care Manager: -30,308 Assistant Customer Care Manager: -27,810 The Role Join a growing Customer Outcomes team, handling and resolving customer complaints while delivering fair and positive customer outcomes. Depending on experience, candidates will be considered at Manager or Assistant level. Key Responsibilities Manage complaints from receipt through to resolution. Investigate issues, gather evidence and maintain accurate records. Handle customer calls, emails and correspondence professionally and empathetically. Draft complaint responses and final outcome letters. Ensure compliance with regulatory requirements and service standards. Use approved AI tools to support case reviews and correspondence. Identify trends and support continuous improvement initiatives. What We''re Looking For Essential: Experience in customer service, complaints handling, administration or customer support. Excellent communication and organisa... Permanent