https://jobs.co.uk/job/customer-care-coordinator-cityscape-recruitment--3dc3ab23-07fe-4158-ae08-fa5d2758eb00 RSS feed for Customer Care Coordinator at Cityscape Recruitment. en-gb Tue, 06 Oct 2026 17:36:11 GMT https://jobs.co.uk/job/customer-care-coordinator-cityscape-recruitment--3dc3ab23-07fe-4158-ae08-fa5d2758eb00 https://jobs.co.uk/job/customer-care-coordinator-cityscape-recruitment--3dc3ab23-07fe-4158-ae08-fa5d2758eb00 Mon, 05 Oct 2026 23:00:00 GMT Location: Cheshunt | Salary: Negotiable | Type: Permanent | Customer Care Coordinator Cheshunt Up to £35k plus bonus     About the company: We are working with a growing SME residential developer that specialises in delivering high-quality, sustainable “zero bills” homes. Due to continued growth, they are looking to appoint a Customer Care Coordinator to join the team covering sites in Essex and Hertfordshire. This is an excellent opportunity to join a forward-thinking developer with a strong focus on sustainability, innovation and quality. About the opportunity: As Customer Care Coordinator, you’ll be the first point of contact for our homeowners after completion, coordinating the resolution of any issues or defects in a timely, courteous, and professional manner. You''ll work closely with our site teams, subcontractors, and internal departments to ensure our after-sales service is smooth, efficient, and exceeds expectations. Key Responsibilities Log, track, and manage customer care queries and defects via CRM systems Liaise with homeowners, contractors, and internal teams to schedule and follow up on works Provide timely updates to customers and maintain clear, professional communication Ensure all remedia... Permanent