Customer Care Co-Ordinator

Customer Care Co-ordinatorLocation: WythenshaweSalary: 25,500 - 26,500Hours: Monday - Friday 40 hours per weekStart Date: Immediate/subject to noticeAbout the RoleMy client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment.You''ll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services.Key ResponsibilitiesProvide efficient administrative and compliance support across the FM contract.Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery.Liaise with clients and contractors via phone and Helpdesk systems.Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors.Produce and maintain reports, documentation, and records to audit-ready standards.Work closely with the management team to support ongoing contract delivery.RequirementsPrevious experience in Facilities Management administration or a similar role. (desirable)Strong organisational skills and attention to detail.Reliable, self-motivated, and able to manage a busy workload.Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial).How to ApplyIf you''re interested, please send your CV or contact Jess on (phone number removed) for more information. ..... full job details .....