Customer Care Champion -Dispatcher

Role Overview

As part of the Otis Otisline Dispatch Team you will work Monday to Friday 8am to 4pm.

Acting as the primary interface for customers calling in through our Ring Central Telephone system requesting updates to previously booked repair calls you are expected to:

• Answer all calls with a friendly welcoming tone at all times Take ownership of customer follow ups (Internal and External) ..... full job details .....