https://jobs.co.uk/job/customer-care-and-operations-manager-fs1-recruitment--3259ef2d-a733-4db0-bbe9-4b59f3622258 RSS feed for Customer Care and Operations Manager at FS1 Recruitment. en-gb Tue, 08 Sep 2026 23:15:19 GMT https://jobs.co.uk/job/customer-care-and-operations-manager-fs1-recruitment--3259ef2d-a733-4db0-bbe9-4b59f3622258 https://jobs.co.uk/job/customer-care-and-operations-manager-fs1-recruitment--3259ef2d-a733-4db0-bbe9-4b59f3622258 Mon, 07 Sep 2026 23:00:00 GMT Location: Milton Keynes | Salary: Negotiable | Type: Contract | Customer Care and Operations Manager Location: Remote Are you a proactive problem-solver with a passion for driving change and improving customer experiences? Our client is seeking a Customer Care and Operations Manager to join their team on a permanent basis. This role offers the opportunity to lead and optimise the UK Customer Service and operational functions, ensuring a seamless experience for customers while driving efficiency and continuous improvement across the wider operation. Key Duties and Responsibilities: Lead and manage the UK Customer Service team, ensuring high levels of service to customers and Brand Partners. Oversee UK operational processes, including logistics, fulfilment, and returns, ensuring smooth operations and customer satisfaction. Manage the operational relationship with third-party logistics providers and other external suppliers. Identify and implement opportunities for process improvement, collaboration, and business performance enhancement. Skills and Experience: Proven experience managing a Customer Service or Customer Experience function. Strong operational and problem-solving skills with a hands-on approach. Experience ... Contract