https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--e98bbe06-fd28-4433-a482-f75e3233143f RSS feed for Customer Care Advisor at Zachary Daniels Recruitment. en-gb Thu, 01 Oct 2026 21:04:42 GMT https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--e98bbe06-fd28-4433-a482-f75e3233143f https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--e98bbe06-fd28-4433-a482-f75e3233143f Thu, 01 Oct 2026 11:53:33 GMT Location: City | Salary: 28000.00-28000.00 Annual | Type: Permanent | Hybrid Customer Care Advisor Manchester City Centre 28,000Monday-Friday 9am-5pm Hybrid - 2/3 days office-basedWe''re currently recruiting for an exciting opportunity with a fast-growing fashion and e-commerce brand that is continuing to scale.They''re looking for an experienced Customer Care Advisor to join their growing team and play a key role in delivering an exceptional customer experience. This is a fantastic opportunity for someone who genuinely enjoys helping customers, solving problems and being part of a fast-paced, ambitious business.You''ll be responsible for managing customer enquiries across the full online purchasing journey, from initial queries through to delivery, returns and aftercare. You''ll also have the opportunity to contribute ideas and help improve customer service processes as the business continues to grow.Key ResponsibilitiesManage customer enquiries via email in a professional, friendly and timely mannerHandle refunds, returns and exchanges efficiently and accuratelyResolve customer complaints with empathy and a solution-focused approachRespond to delivery, order tracking and product enquiriesSupport customers throughout their complete online purchasing... Permanent