https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--55577e47-f0ab-483e-8800-ef9d4b67b4d9 RSS feed for Customer Care Advisor at Zachary Daniels Recruitment. en-gb Wed, 30 Sep 2026 17:14:57 GMT https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--55577e47-f0ab-483e-8800-ef9d4b67b4d9 https://jobs.co.uk/job/customer-care-advisor-zachary-daniels-recruitment--55577e47-f0ab-483e-8800-ef9d4b67b4d9 Tue, 29 Sep 2026 23:00:00 GMT Location: Manchester | Salary: £28000/annum Benefits | Type: Permanent | Hybrid Customer Care Advisor | Manchester City Centre | -28,000 Monday-Friday | 9am-5pm | Hybrid - 2/3 days office-based We''re currently recruiting for an exciting opportunity with a fast-growing fashion and e-commerce brand that is continuing to scale. They''re looking for an experienced Customer Care Advisor to join their growing team and play a key role in delivering an exceptional customer experience. This is a fantastic opportunity for someone who genuinely enjoys helping customers, solving problems and being part of a fast-paced, ambitious business. You''ll be responsible for managing customer enquiries across the full online purchasing journey, from initial queries through to delivery, returns and aftercare. You''ll also have the opportunity to contribute ideas and help improve customer service processes as the business continues to grow. Key Responsibilities Manage customer enquiries via email in a professional, friendly and timely manner Handle refunds, returns and exchanges efficiently and accurately Resolve customer complaints with empathy and a solution-focused approach Respond to delivery, order tracking and product enquiries Support customers throughout t... Permanent