https://jobs.co.uk/job/customer-care-advisor-search--234626ac-8876-4f3c-9e25-2e36c263d2ee RSS feed for Customer Care Advisor at Search. en-gb Sat, 25 Apr 2026 19:29:56 GMT https://jobs.co.uk/job/customer-care-advisor-search--234626ac-8876-4f3c-9e25-2e36c263d2ee https://jobs.co.uk/job/customer-care-advisor-search--234626ac-8876-4f3c-9e25-2e36c263d2ee Wed, 22 Apr 2026 11:52:43 GMT Location: Manchester | Salary: 30000.00-30000.00 Annual | Type: Permanent | Customer Care Advisor - ASAPLocation - Manchester - Parking Onsite - Hybrid working once competent in the role 3 days office and 2 days at home or can work 4 days per week.Salary - 30,000Start date - ASAPWorking Hours - Monday to Friday - 9am - 6pm - No WeekendsWhy Join Us?Our Client pride''s themselves on delivering exceptional service to their customers. As a Customer Care Advisor, you''ll be at the heart of their mission, helping new customers navigate the learning curve of being employed through a payroll company and resolving their issues efficiently.What You''ll Do: Build Relationships: Proactively nurture existing customer relationships with inspirational service over the phone and by email. Resolve Issues: Address and resolve customer complaints quickly, ensuring satisfaction. Communicate Effectively: Handle customer queries via phone, email, and written correspondence. Ensure Compliance: Follow compliance processes to maintain service integrity. Meet KPIs: Achieve targets such as one-call resolution, answering calls within a timeframe, and maintaining high-quality standards.Key Responsibilities: Provide outstanding customer service on a day-to-day basis. Monitor and ensure... Permanent