https://jobs.co.uk/job/customer-care-advisor-pertemps-london--25d358f6-5727-4d66-96bd-2a8ffbf1fc1b RSS feed for Customer Care Advisor at Pertemps London. en-gb Thu, 30 Apr 2026 18:47:41 GMT https://jobs.co.uk/job/customer-care-advisor-pertemps-london--25d358f6-5727-4d66-96bd-2a8ffbf1fc1b https://jobs.co.uk/job/customer-care-advisor-pertemps-london--25d358f6-5727-4d66-96bd-2a8ffbf1fc1b Thu, 30 Apr 2026 10:23:12 GMT Location: Kew | Salary: £14 per hour | Type: Full time, Temporary | Customer Care Advisor – Temporary (1 Month) – £14.00 per hour A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team. This temporary position starts immediately for an initial 1‑month assignment, working on-site Monday to Friday, 9:00am–5:15pm. The role pays £14.00 per hour. About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses. Key Responsibilities Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record‑keeping and follow‑up Skills & Experience Required Experience in a customer service or contact centre environment Strong background in customer-facing roles and working with the public Confident handling complaints and resolving issues professionally Excellent communica... Full time, Temporary