https://jobs.co.uk/job/customer-care-advisor-manpower-uk--ecdb7624-9034-449d-88a3-0d08618f570a RSS feed for Customer Care Advisor at Manpower UK. en-gb Thu, 28 May 2026 14:28:01 GMT https://jobs.co.uk/job/customer-care-advisor-manpower-uk--ecdb7624-9034-449d-88a3-0d08618f570a https://jobs.co.uk/job/customer-care-advisor-manpower-uk--ecdb7624-9034-449d-88a3-0d08618f570a Thu, 28 May 2026 11:50:02 GMT Location: Folkestone | Salary: Up to £31745 per annum | Type: Temporary | Job Purpose To provide industry leading customer service and increase revenue by performing all non-telesales activities for all our clients markets within the passenger commercial department. In addition to providing support to the Passenger Marketing team for ad hoc activities (such as issuing vouchers for competitions or offering assistance for promotional projects involving groups coordinated by the Customer Care team) Duties are many and varied and include investigating and resolving customer queries by liaising with multiple Departments and using own experience and knowledge, communicating verbally, by email and letter. Working within a team on a rotational basis including all tasks of the department. Principal Accountabilities As part of a team, all areas of the Customer Care function will be included in a rotation of tasks requiring flexibility and autonomy. Amongst these duties, but not exclusively, are the following: Responsibility for banking and reconciling cheque and bank transfer payments (totalling £10 million per annum) for passenger bookings, assessing all refund requests including the processing/reconciliation of valid claims. Necessitating daily liaison... Temporary