Customer Care Advisor - Fixed-Term Contract

Customer Care Advisor - Fixed-Term Contract Warrington£12.71 per hour37.5 hours per week, working on a rotating shift pattern between 08:00 and 18:30 About us At GFS, we power eCommerce delivery through smart, tech-driven logistics solutions. Our multi-carrier platform gives businesses a simpler, more flexible way to ship, track, and manage parcels across the UK and worldwide. We''re proud to support a wide range of retailers, helping them reach more customers and deliver a seamless experience every time. As we continue to grow, we''re looking for motivated people who want to be part of a fast-paced, customer-focused business where their ideas and impact really matter. The role We''re looking for a Customer Care Advisor to join our team on a 3-month fixed-term contract. You''ll be responsible for supporting customers with queries, tracking consignments, resolving issues and delivering an excellent customer experience. Working closely with customers, suppliers and internal teams, you''ll ensure enquiries are handled efficiently and professionally. Full training will be provided. This role is 37.5 hours per week, working on a rotating shift pattern between 08:00 and 18:30. We may also consider part-time applications, with flexible hours potentially starting from 10:00 or 14:00, depending on availability and business needs. Key responsibilities include: - Handling customer enquiries via phone and email.- Tracking consignments and providing customer updates.- Booking and ..... full job details .....