Customer Care Administrator

Customer Care Coordinator Northampton £14.00 - £14.50 per hour Full-timeLong term roleKey ResponsibilitiesManaging customer enquiries and logging defects reported by homeownersCoordinating repairs and remedial works with subcontractors and site teamsScheduling appointments and arranging access for inspections and repairsLiaising with customers, contractors, and internal departments to provide updates on outstanding issuesMonitoring open cases and ensuring defects are resolved within agreed timescalesManaging NHBC and warranty-related cases where requiredMaintaining accurate records and updating internal systemsClosing completed jobs and ensuring customer satisfaction is achievedOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office ..... full job details .....