https://jobs.co.uk/job/customer-care-administrator-hartley-resourcing--02e9c6da-b910-4937-a9a1-c5ba8a6ed26c RSS feed for Customer Care Administrator at Hartley Resourcing. en-gb Wed, 10 Jun 2026 02:44:30 GMT https://jobs.co.uk/job/customer-care-administrator-hartley-resourcing--02e9c6da-b910-4937-a9a1-c5ba8a6ed26c https://jobs.co.uk/job/customer-care-administrator-hartley-resourcing--02e9c6da-b910-4937-a9a1-c5ba8a6ed26c Mon, 08 Jun 2026 23:00:00 GMT Location: Nursling | Salary: £30000/annum | Type: Contract | Working for a well-established international business, we are looking for a proactive and professional Customer Service Advisor to join our team on a fixed-term maternity cover contract. This role would suit somebody who genuinely enjoys helping customers, is confident handling a range of enquiries and complaints, and can remain calm and professional in a busy environment. The contract is 12 months. The Customer Care Administrator Role Working within the Customer Service team, responsibilities will include: Handling incoming customer enquiries via telephone and email Resolving customer queries efficiently and professionally at first point of contact where possible Managing customer complaints in a responsive and customer-focused manner Proactively contacting customers regarding delays or issues before complaints arise Following up customer cases and ensuring all communication is handled to a high standard Maintaining accurate records and completing associated administration tasks Working towards agreed service levels and team standards Building strong product and process knowledge to support customers effectively Working collaboratively with colleagues to e... Contract