Customer Care Administrator

Customer Care Administrator A leading house builder have a requirement for a Customer Care Administrator to join their team based in Cheshire.Reporting to the Customer Care Manager you will support them with administrative duties for the Customer Care team. Duties and responsibilities include:Work closely with the Customer Care Manager to ensure that relevant administrative tasks are dealt with efficientlyPerform general departmental administration tasks as and when required to meet the needs of the departmentManage and maintain relevant filing systems and databasesLiaise with internal and external customers/contacts to ensure a smooth flow of informationMonitor costs incurred by the departmentEnsure effective and efficient processing of documents through Company systems, working within set time framesMonitoring the Customer Care inbox to ensure emails are dealt with effectivelyLiaising with nominated subcontractorsMaking courtesy calls to new and existing customers to book and follow up defect works Skills and experience required:Experience of working in an administration/secretarial role.Intermediate to advanced level of proficiency with MS Office programs and a good standard of written English. Ability to generate professional correspondence unaided.Self-disciplined individual, with demonstrably good time management skills and the ability to manage a number of prioritiesAbility to multi-task, and work efficiently and accurately under pressureTeam players who are ..... full job details .....