https://jobs.co.uk/job/customer-care-administrator-fawkes-amp-reece-london--a3b83231-65b2-42de-b6c0-2be618aca29b RSS feed for Customer Care Administrator at Fawkes & Reece London. en-gb Sun, 24 May 2026 16:59:39 GMT https://jobs.co.uk/job/customer-care-administrator-fawkes-amp-reece-london--a3b83231-65b2-42de-b6c0-2be618aca29b https://jobs.co.uk/job/customer-care-administrator-fawkes-amp-reece-london--a3b83231-65b2-42de-b6c0-2be618aca29b Tue, 05 May 2026 23:00:00 GMT Location: Warrington | Salary: £26000 - £28000/annum | Type: Contract | Customer Care Administrator A 5-Star house builder have a temporary requirement for a Customer Care Administrator to join their Customer Care team to help deliver customer excellence to new build home owners managing their defect period. Working closely with the Customer Care team, you will be responsible for providing support and delivering a professional service to our customers throughout their two year warranty period, dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. Customer Care Administrator duties and responsibilities: Updating plot files Ensuring all parties involved (purchasers, Customer Service Manager, Subcontractors) are kept up to date with works being carried out and scheduled dates Record all communication and respond within departmental timescales Issue instructions to Sub-contractors Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within timescales Record dates of customer visits and log all defec... Contract