Customer Call Agent - Heathrow

Company Name: Logic 360 LtdJob Opportunity: Customer Call AgentLocation: Heathrow AirportEmployment Type: On-goingWorking Shift Patterns: Varied days between Monday SundayWorking Hours: hours per week (06 30, 08 30, 10 00 and 13 00)Salary: £12.80ph (Weekly pay)Job Description:We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers homes, places of work or other chosen destinations.Key Responsibilities: Dealing with inbound and outbound bookingsHandling customer queries via telephone and emailBooking vehicle collections and returnsUpdating and monitoring of the companies booking systems, databases etcGeneral admin duties Requirements: Strong customer service skillsComputer literate and competent using a variety of systemsGood level of verbal and written communication skillsHave the ability to work independently and as a teamAble to work on any of the shift times above Skills: Excellent communication skills (Verbal and written)Interpersonal skillsAdmin and computer skillsAble to adapt to fast paced and challenging situations How to Apply:If you feel that you could thrive in a fast paced environment as a Customer Call Agent and would like to take the next step in your career, ..... full job details .....