Customer Bookings Advisor

Are you an experienced Customer Bookings Advisor eager to advance your career within a respected automotive dealership? Our client in Epsom is seeking a dedicated Customer Bookings Advisor to join their busy team. This is an excellent opportunity for a motivated professional to utilise their customer service skills in a fast-paced, rewarding environment.Benefits:Competitive salary offering a basic of 30,000 with an OTE of up to 38,000, including bonuses and service plan salesMonday to Friday working hours from 8am to 6pm, with overtime available for Saturday mornings on a rota25 days holiday plus bank holidays, totalling 33 days off annuallyOngoing training provided in IT systems and customer booking processesClear paths for career progression within a reputable dealershipSupportive team environment focused on professional developmentDuties as a Customer Bookings Advisor:As a Customer Bookings Advisor, you will manage customer bookings efficiently, ensuring accurate scheduling and smooth workflowProvide exceptional customer care both face-to-face and over the phone, establishing rapport and trustPromote additional dealership services and service plans to maximise revenue, acting as a key point of contact for customersMaintain and update customer records within dealership IT systems to ensure data accuracyLiaise with technicians and service advisors to coordinate and confirm schedulesFollow up with customers post-service to ensure satisfaction and foster repeat ..... full job details .....