Customer Application Specialist

£26,450 basic salary + extra £3,000 shift uplift + industry-leading training + fantastic benefits! Looking for a role where every conversation makes a difference? We''re one of the UK''s leading Life Insurance Brokers, helping families protect what matters most. We''re looking for friendly, organised and compassionate Customer Application Specialists to guide customers through the final stage of their life insurance journey. You''ll be the reassuring voice that helps families complete their application, making the process smooth, accurate and stress-free. No insurance experience? No problem. We''ll give you all the training, coaching and support you need to succeed. We''ve featured in the Sunday Times Best Companies to Work For, and we''re rated Excellent on Trustpilot. Don''t just take our word for it, go take a look for yourself! Recruitment Event: 19th August, 1pm 4pm (save the date!) Location: Leeds City Centre Employment Type: Full-time, Permanent What you''ll be doing: • Guide families through their life insurance application over the phone • Ask sensitive medical and personal questions with confidence, empathy and professionalism • Accurately complete insurer applications across multiple online systems • Keep detailed notes to ensure advisers, insurers and customers stay fully informed • Manage your diary effectively, ensuring every customer receives a great experience • Build positive relationships with customers, advisers and insurer partners • Continuously develop ..... full job details .....