Customer and Sales Support Representative

Job Title: Customer and Sales Support Representative Location: Erith, Kent Hours: 37.5 hours pw 8.45 am to 5.15 pm NO REMOTE WORKING. Salary: £26,346.14 pa depending on office work experience + discretionary PR annual bonus Job type: permanent, paid monthly Benefits: 25 days annual leave + 8 BH, team nights out, free parking Staff discount, 7% co cont pension, health and wellbeing options Health care, LA Our established Client based on the Erith/Belvedere border is seeking a professional Customer and Sales Support Representative to join their busy team. The successful Customer and Sales Support Representative candidate will be part of a team offering the highest level of service to Customers within the UK and Ireland. Responding to customer enquiries over the phone, email and webchat. Essential skills required for the role of Customer Service Representative: Excellent verbal and written communication skills 1 year Customer Support or Customer Service experience desired. Excellent attention to detail, good listening skills, RFT attitude Ability to work well under pressure, calming and reassuring attitude Ability to multi-task and work to tight deadlines Can work independently and as part of a team. Can problem-solve and identify good solutions Basic duties: Customer and Sales Support Representative Managing email communication in a time efficient manner Dealing with Quotes and Product conversions Special Sample projects as well as Delivery projects (opening orders etc) ..... full job details .....