Customer and Sales Administrator

Customer Service and Sales AdministratorLocation: Chelsea, London - 5 days in officeType: Permanent, full timeStart: ASAPHours: 8:30am - 5pmSalary: Up to £30k (DOE)About the Company A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer-focused environment.Role Overview They are seeking a personable, detail-oriented, and solution-driven Customer Service and Sales Administrator. This role is both operational and client-facing, offering a mix of customer service, sales support, and day-to-day administration. It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.What You''ll DoManage daily enquiries via phone and email, providing fast and effective solutionsDeliver excellent customer service while identifying potential sales opportunitiesBuild and maintain strong relationships with existing clients to support long-term growthProvide ongoing administrative support to your managerUse Excel and internal systems to support sales activity and reportingWho You AreFriendly, approachable, and solution-orientedExperience within a customer service role (highly beneficial)Comfortable learning new systems and processesStrong at maintaining and developing client relationshipsDetail-focused, organised, and conscientiousConfident communicator - both written and verbalComfortable dealing with a wide variety ..... full job details .....