Customer and Events Support Administrator

Customer and Events Support Administrator Cirencester £23,881 - £26,943 per annum Permanent, Full Time 35 hours per week The Role Working as a member of the Executive Transformation Team, the post holder will work to support the coordinated delivery of key change and strategic projects, whilst supporting the day-to-day running of the Alliston Centre and Trent Lodge. These spaces are home to Farm 491, The Cirencester Growth Hub, Continuing Professional Development (CPD) and Executive Education and sit alongside the University''s proposed Innovation Village at the University. The role also contributes to promoting the University''s commercial and academic initiatives supporting excellent customer experience and operational efficiency across a dynamic and collaborative environment. Key Responsibilities: Provide administrative and operational support to the Directorate, assisting the Transformation Director, Strategic Project Manager(s) and wider team in achieving their goals and objectives. Undertake all general reception duties at the Alliston Centre, fostering and building a rapport with members and customers, ensuring that customer service and satisfaction are consistently prioritised Ensure that all facilities in the Alliston Centre and Trent Lodge are maintained to a high standard Assist with all event booking, co-ordination and delivery including room set up and break down. Support the collection and collation of event feedback to inform an improvement strategy. Be ..... full job details .....