Customer and Commercial Director

Our client, a leading company in the aerospace sector, is currently seeking a Customer and Commercial Director to join their team. This permanent position represents a key role within the Senior Leadership Team, working closely with Sales, Operational, and Finance teams to maximise commercial opportunities and maintain high levels of Customer Satisfaction.Key Responsibilities:Customer Support Management: planning, relationships, quotes, invoicing, and overdue payment management following contract awardSupply Chain Responsibility: Direct Material Purchasing, subcontracting, and LogisticsRotable/Asset Management: identification of Gear Purchases, tear down, part liquidations/sales, and Rotable CapexCosting responsibility to support Major Bids/Customer RFPsIndirect Purchasing/contract management responsibility for the siteManagement of site costings (pre-contract) and analysis for pricing requests through the Sales organisationLead all Business Development related to Military/Regional activity from RFP, contract negotiations to sales support managementLead, mentor, and continue developing the Customer Support, Logistic, and Purchasing teamsJob Requirements:Capacity to develop long-term commercial and customer service strategies aligned with company objectivesPositive and proactive approach to challenges and change managementSystematic problem solver with the ability to implement solutionsBusiness acumen and financial awareness essentialStrong negotiation skills with experience ..... full job details .....