Customer Analytics Manager - 12-month FTC

Customer Analytics Manager Fashion Retail London (Hybrid) 12-Month FTC Up to £70k We''re working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They''re looking to hire a Customer Analytics Manager on a 12-month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will involve: Owning the customer analytics agenda across customer behaviour, retention, loyalty, profitability and lifetime value Leading customer reporting and deep-dive analysis Turning complex data into clear, commercial recommendations for senior stakeholders Driving advanced analytics, including segmentation, clustering, predictive modelling and campaign measurement Leading customer profiling to identify behavioural trends, opportunities and risks Acting as a trusted analytics partner to stakeholders across the business Building clear customer stories that link behaviour to sales, retention and commercial performance We''re particularly interested in candidates with a strong core background in customer analytics and customer insight. You''ll need strong SQL and data visualisation skills, as well as hands-on experience with advanced techniques such as segmentation, clustering, regression and predictive modelling ..... full job details .....