https://jobs.co.uk/job/customer-advisor-macildowie-recruitment-and-retention--6aa1f3c7-0363-4676-9dbb-802445000e70 RSS feed for Customer Advisor at Macildowie Recruitment and Retention. en-gb Wed, 01 Jul 2026 16:38:26 GMT https://jobs.co.uk/job/customer-advisor-macildowie-recruitment-and-retention--6aa1f3c7-0363-4676-9dbb-802445000e70 https://jobs.co.uk/job/customer-advisor-macildowie-recruitment-and-retention--6aa1f3c7-0363-4676-9dbb-802445000e70 Wed, 01 Jul 2026 11:52:38 GMT Location: Derby | Salary: 28000.00-28000.00 Annual | Type: Permanent | Customer Service Advisor / Trade Counter AssistantLocation: Burton upon TrentJob Type: Full-Time , PermSalary: Up to £28,000 per annumWe are looking for a friendly, enthusiastic, and customer-focused individual to join our team as an Customer Service Advisor / Trade Counter Assistant.This is a varied and rewarding role that combines online customer support with face-to-face customer service at our trade counter. It''s an excellent opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment where no two days are the same.Key ResponsibilitiesManaging online orders and responding to customer enquiries.Providing customers with updates on stock availability and delivery schedules.Handling incoming phone calls and email communications.Assisting customers visiting our trade counter.Supporting customers with product information and order-related queries.Working closely with internal teams to resolve customer issues efficiently and professionally.Maintaining high standards of customer service across all communication channels.About YouThe ideal candidate will be:Friendly, approachable, and customer-focused.Organised and able to manage multipl... Permanent