Customer Advisor - Insurance

Customer Advisor - InsuranceAre you a confident communicator who thrives in a professional office or call handling environment? Looking to build a long term career with a respected name in the insurance market? This is your chance to join a leading brand that invests heavily in its people, its culture, and your future.The OpportunityAs a Customer Advisor, you''ll be the first point of contact for brokers - providing clear, friendly and knowledgeable support across a range of insurance products. You don''t need prior insurance experience; full training will be provided. What matters is your ability to deliver exceptional service, stay organised, and communicate with confidence.This is a fantastic role for someone who enjoys problem solving, building rapport, and working in a fast paced but supportive team environment.What You''ll Be Doing• Handling inbound and outbound customer enquiries by phone and email• Providing accurate information on insurance products, policies and processes• Supporting brokers with renewals, amendments and general queries• Updating internal systems with clear and accurate notes• Working collaboratively with colleagues to deliver a seamless customer experience• Ensuring all interactions meet regulatory and compliance standards (full training given)What We''re Looking For• Experience in an office based customer service or call handling role• Strong communication skills and a natural ability to build rapport over the phone• Confidence using computer ..... full job details .....