Customer Advisor

Customer Solutions AgentKilmarnock - Start date 10th August 2026£26,000 plus a potential £500 monthly bonusFantastic opportunity to join one of the UK''s largest buyers and collectors of unpaid loans and other forms of credit.As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free.You''ll receive best-in-class training to provide you with the skills required to perform successfully in your role.Once trained, you will work within a Voice team and become a valued member of our wider Collections team.This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ''award-winning'' and ''low carbon'' HALO Kilmarnock site.Key Skills RequiredExcellent written and communication skillsPrevious call centre or customer service experienceAbility to work towards targetsA team playerAbility to show empathy whilst being resilientSalary: £26,000pa and opportunity to earn up to £500 bonus per month Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months)37.5 hours per week (Mon-Thu Shifts across 8am - 8pm, Fri 9am - 5pm and 1 in 3 Sat 8am - 2pm)28 days holidays (increasing to 31 days after 5 years)Pension (5% employee and minimum 4% employer contributions)Life Assurance (3 x annual salary)Free medical, dental and optical healthcare cash planAdditional BenefitsStaff discounts at a huge number of shops and online retailersHealth and Wellbeing programmeEmployee Assistance ..... full job details .....